Frequently Asked Questions

Top 10 questions:

For programs beginning in the Fall, the equal consideration date is February 1st. After February 1st, the colleges consider applications on a first-come, first-served basis.

Many colleges offer programs that start at other times during the year. To find a program that is currently accepting applications, view our list of open programs. For more information, please contact the Admissions office of the college to which you wish to apply. For links to Ontario's colleges, see our Contact the Colleges page.

Remember, it's never too late to apply! Get started in our How to Apply section.

If you have already created an account, you can log in by clicking any of the Log In buttons located at the top of every page and entering your username and password. If you don't have an account with us yet, use the Apply Now button (also at the top of the page) to get started.

Remember, it's never too late to apply! Get started in our How to Apply section.

Click on the "Forgot Username" or "Forgot Password" link on the application Log In screen and follow the instructions. Your existing username or your new temporary password will be sent to your email address. Return to the application Log In screen and sign in. Please note that temporary passwords will expire within 7 days, so log in to your account and create a new password as soon as possible.

If you don't receive an email, check your "Junk" or "Spam" folder. If the email is there, mark it as "Not Junk" or "Safe" to ensure that all future communications regarding your application reach your Inbox. If the email is not in your Inbox or Spam box, please contact our customer contact centre for more help.

To make changes to your application, log in to your account. You can make as many changes to your program choices as you like, with no additional charge, as long as the choices all fall within the same school year. Keep in mind, however, that any changes made after the Equal Consideration Date may affect your chances of getting into a program, as applications will be considered on a first-come, first-served basis.

You can pay for your application four ways:

  • Online. With Visa (including Visa Debit), MasterCard, American Express and Interac Online. We do not recommend using pre-paid credit cards.
  • Online banking. For online banking, you'll need your 9-digit application number.
  • By phone. You can Contact Us to pay over the phone using a credit card. We accept Visa (including Visa Debit), MasterCard and American Express.
  • Mailing a Certified Cheque / Money Order. Make the certified cheque or money order payable to ‘’ and be sure to include your 9-digit application number as well. For our mailing address, see our Contact Us page.

For more information on the application fee, see our Application Fees page.

To confirm an offer, log in to your account and go to the View Offers screen. Click on the “Confirm Offer” button next to the offer you wish to accept. Then, when you’re sure, click “Yes, I do wish to confirm this offer”. Your offer is then considered accepted and we will notify the college of your decision. You will also receive an email confirmation from

You can get help with the online application in the following ways:

If you are a graduate of an Ontario high school, AND your high school uses the electronic transcript management process, you will be able to request a transcript as a step in your online application through If your high school is not on this list, you will need to contact your guidance office directly and request that they send your transcript to For more information on requesting your transcripts, see the Former Ontario High School Students section of our Transcripts page.

If you are currently attending a high school in Ontario, notify your guidance counsellor that you are applying for college. Most high schools will automatically send your grades to See the Current Ontario High School Students section on our Transcripts page to learn more about requesting your transcripts.

The documents required for international applicants will vary from program to program. For detailed information about applying as an international applicant and about specific documents, visit our International Applicants page.